Support

Get help fast.

For technical support, reach us at admin@arslex.ai. We respond within one business day.

Getting started

  1. Install Ars Lex Associate.
  2. Open the add-in in Word and sign in (if required).
  3. Upload your case documents and begin drafting.

Common questions

What file formats are supported?

Associate supports loading of OCR-readable, searchable PDF and DOCX files. Please convert documents you wish Associate to process to PDF or DOCX before proceeding.

My add-in says “Not connected.”

Confirm your network can reach the Ars Lex server and that your firm proxy allows HTTPS to arslex.ai.

How do I delete my data?

Contact admin@arslex.ai to request deletion of your account and all associated data. We will remove your information within 30 days. See our privacy policy for full details on data retention.

Where can I find privacy details?

See the privacy policy for collection and retention details.