Support

Get help fast.

For technical support, reach us at admin@arslex.ai. We respond within one business day.

Getting started

  1. Install αrs lex Associate.
  2. Open the add-in in Word and sign in (if required).
  3. Upload your case documents and begin drafting.

Common questions

What file formats are supported?

Associate supports loading of OCR-readable, searchable PDF and DOCX files. Please convert documents you wish Associate to process to PDF or DOCX before proceeding.

My add-in says “Not connected.”

Confirm your network can reach the αrs lex server and that your firm proxy allows HTTPS to arslex.ai.

How do I delete my data?

Documents you load into Associate remain on your Document Management System (DMS) and are only temporarily used by αrs lex's provided AI tools. They are immediately deleted. Your usage data stays on your firm's DMS, and generations and AI creations are cached in your DMS.

Where can I find privacy details?

See the privacy policy for collection and retention details.